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No Charts

peter.cottrell

16 Mar, 2010 02:09 PM via web

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Neither the performance line of control chart have any information on them. Is this a problem? We now have 6, 8 and 9 readings for 3 meters in one building - but no chart data is appearing.

1. Support Staff 2 Posted by sMeasure Administrator on 16 Mar, 2010 02:19 PM

   

   Hi Peter,

   Performance line and control charts are appearing for me.

   Can you attach a screenshot to this discussion so we can try and diagnose? Thanks.

   Cheers,
   Rob
   

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2. 3 Posted by peter.cottrell on 16 Mar, 2010 02:58 PM

   

   Screen shots attached. Thanks.

   • SMeasure_Screenshots.doc 502 KB

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3. Support Staff 4 Posted by sMeasure Administrator on 16 Mar, 2010 06:36 PM

   

   Thanks Peter.

   I believe this problem should be fixed now. Can you confirm the charts are now visible for you?

   Cheers,
   Rob

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4. 5 Posted by peter.cottrell on 18 Mar, 2010 09:16 AM

   

   Charts are now visible Rob. Can you assure me that they are picking up gas, as per my other open query regarding energy rating, Thanks, Peter.

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5. Support Staff 6 Posted by sMeasure Administrator on 19 Mar, 2010 08:13 AM

   

   Yes. See my response to your other open query. Closing this one.

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6. sMeasure Administrator closed this discussion on 19 Mar, 2010 08:13 AM.

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